A digital experience leader and strategist with more than a decade of turning behavioral data into customer and employee experiences of consequence, and changing the trajectory of measurable business outcomes.
For over a decade, I’ve brought a unique approach to creating digital experiences that binds user, employee, and business needs together — combining journalistic curiosity, behavioral analysis, human-centered design, and systematic thinking.
I’ve helped build and advocate for DX, CX and UX capabilities, teams, and processes across a range of industries. From network television and documentary film to healthcare, ecommerce, agtech, higher education, and more — I quickly assess and connect goals and intricacies across disciplines, stakeholders, and touchpoints to cultivate performance-driven digital experience that connect people to meaningful engagements that inspire action and support business goals.
As a certified UX Master, I empathize, visualize, strategize, and analyze end-to-end, data-driven processes from ideation and research through implementation and optimization. If you’d like to learn more, I invite you to download my resume or simply connect with me directly.